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Yonemura, S., Yoshida, T., Tokunaga, Y., Ohya, J.
Multimodal Communication on Visual Support System
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Keywords: Line drawingCDeformation imageCTechnical SupportC
Communication Analysis
This paper proposes a system that automatically deforms the images
transmitted in both directions so as to achieve two goals: easing
the concerns of users and ensuring well enough support. We examine here
the effect of visual information quality on the effectiveness and impression
of collaboration between a novice user and an operator. We draw the
following conclusions from the experiment. (1)The proposed visual support
system (based on image deformation) offers the same work efficiency as the
original teleconferencing system. (2) The problems of the original
teleconferencing system (personal concerns, privacy, and crime prevention)
can be solved by introducing image deformation.
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